GDPR Compliance

Last Updated: May 22, 2026

Introduction

While Clearwave Buff is an Australian-based company, we recognize that we may interact with individuals in the European Union. This page outlines our commitment to the General Data Protection Regulation (GDPR) and how we handle data for EU residents.

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you provide explicit consent for us to process your data
• Contract: When processing is necessary to fulfill a contract with you
• Legal Obligation: When we must process data to comply with legal requirements
• Legitimate Interests: When processing is necessary for our legitimate business interests

Your Rights Under GDPR

If you are an EU resident, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Data Protection Officer

For questions regarding GDPR compliance or to exercise your rights, please contact our Data Protection Officer:

Email: [email protected]
Address: 127 Victoria Street, Fitzroy VIC 3065, Australia

Data Transfers

We primarily operate in Australia. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specific retention periods include:

• Contact inquiries: 2 years from last contact
• Customer project data: 7 years after project completion (for warranty and legal purposes)
• Marketing consent records: Until consent is withdrawn

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects individuals.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Complaints

If you are an EU resident and wish to raise a complaint about how we have handled your personal data, you have the right to lodge a complaint with your local supervisory authority.

Updates to This Policy

We may update this GDPR compliance statement from time to time. We will notify you of any significant changes by posting a notice on our website.

Contact Information

For any questions or concerns regarding GDPR compliance:

Clearwave Buff
127 Victoria Street
Fitzroy VIC 3065
Australia
Email: [email protected]